The Clem Jones Home is an aged care facility in Bulimba, an inner city suburb of Brisbane. Aged care is a complex industry and has in recent years seen a significant increase in the use of information technology. The Home has implemented a number of systems to manage: clinical, financial, inventory and document control systems.
We have been using the services of Timeless Technologies for the past eight years and they have been a great asset to the Home. They maintain our servers to ensure that they are secure and operating effectively. They also advise on the purchase of hardware and software so that compatibility with existing platforms and products is maintained. Recently we engaged them to build our new website and we are very happy with the result.
We appreciate that Timeless have taken the opportunity to build a relationship with us as a client and that they have gained an understanding of our business in an effort to provide better service. We have always found them to be prompt, punctual and professional in our dealings with them. The staff are knowledgeable and always communicate any issues or timeframes so that we remain informed at all times.
We look forward to continuing to work with Timeless Technologies and have no hesitation in recommending their services.
Yours faithfully,
I would like to extend a big thank you to Roy and Rod for responding to my distress call and for fixing my “technical issues” yesterday so quickly. I can’t believe how handicapped I felt without the internet for a week!- Dominica Carolan Agricultural Appointments
A quick note to let you know that the techs from Timeless did a great job today in ridding my PC of a problem virus. He was able to do it remotely and got back to me as soon as it was fixed and checked to see all was fine.- Andrew Bennett Principal Consultant Godfrey Pembroke Financial Consultants
Please thank him for me.
My name is Steve Steel from Mach 1 Australia Incorporated. I am writing to inform that Mach 1’s contact and one of your Team Leaders visited me on Monday. He was extremely helpful on Monday and has been in recent times in regard to our recent IT issues at all our sites. Notably, I have been impressed with the quick turn around of getting problems attended to once they arise. Thank you for your time and I look forward to continued service with your organization.- Steve Steel Coordinator – EI Mach 1
The support offered by Timeless Technology has always gone beyond our expectations. Their dedication, skilled expertise and insight has ensured that our IT systems continue to function at full capacity. Technicians where always on time, thorough with their work, and respectful and personable to all staff.- Daniel Armstrong IT&T Manager SARGENT
Rod conducted himself professionally and pleasantly on behalf of Timeless Technologies. It was a pleasure to have him in our office working on the computers.- Sue Holz Principal Analyst Research By Design